Privacy Policy

Website Privacy Statement

LAST UPDATE: 01/26/2024

For Intellidio s.r.l., your privacy and the security of your personal data are very important. Therefore, we pay utmost attention to the collection and management of personal data that you provide to us or that we automatically acquire, adopting specific measures to ensure its security, confidentiality, and integrity, in accordance with Regulation (EU) 679/2016 (hereinafter "Regulation").

  • 1.Who is the data controller?

    The Data Controller (hereinafter also referred to as "Controller") of your personal data is Intellidio s.r.l. (hereinafter "Company", "we", or "our"), with registered office at Via Cesare Balbo n.2, Vercelli (VC) - Italy (EU), contactable at the following email address: privacy@sinotix.net.

  • 2.What personal data do we process?

    While browsing our website, some of your personal data will be acquired, or, in relation to certain services, you will be asked to provide additional personal data.


    2.1. Automatically acquired data

    (i) Browsing Data - The computer systems and software procedures used to operate the website acquire, during their normal operation, some data whose transmission is implicit in the use of Internet communication protocols.

    (ii) Cookies - for more information, please view the "Cookie Policy" section at www.sinotix.net/cookies-privacy. These are not collected to be associated with you, but by their very nature, through processing and association with data held by third parties, could allow your identification. This category includes IP addresses or domain names of computers used to browse and connect to the Sites, addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters related to the operating system and computer environment. These data are not disseminated, but are used only to obtain anonymous statistical information on the use of the Site and to check its correct functioning and are stored for the times defined by the relevant legal regulations. However, the data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site. Except for this last eventuality, such data do not persist for more than fifteen days. For more information and to manage your preferences, please view the "Cookie Policy" section at www.sinotix.net/cookies-privacy.

    (iii) Geolocation data - The Site's internal search system collects, exclusively when used and upon your confirmation, data related to your geographical position, in order to obtain appropriate search results (e.g., when searching for the nearest boutique using the dedicated functionality).


    2.2. Data voluntarily provided by you

    To enable you to use the various functionalities offered by our website, you may be asked to communicate other personal data, such as:

    (i) identification data: name, surname, date of birth, gender;

    (ii) contact data: email address, telephone number, residence or domicile address;


    2.3. Personal data collected through social media pages

    We may also collect some of your personal data during your interaction with our social pages. Some information is communicated directly by you when you decide to share - through your profile - images published on our social pages, comment on our posts and/or express your appreciation for our product, our initiative or our event through the selection of the appropriate functionalities, or when you decide to send us a private message using the chat or other channels provided on the various social media. We may also become aware of some indirectly collected information as a result of your interaction with our social pages; for example, we may know the time and day when you express your appreciation for our post or send a request through a private message. The knowledge of many of your personal data depends on the settings of the social media you have chosen and the content you choose to make public. Among these personal data may also be your name, surname, some contact data, the image associated with your social profile, and the related information collected through the login to such social media. Therefore, we remind you that some of your data may be visible to us if you decide to follow our social pages. For this reason, we invite you to view the privacy policy of the various social media and to check your privacy settings.


    2.4. Personal data concerning minors

    We would like to clarify that the protection of the safety and privacy of minors is very important for Intellidio s.r.l., therefore we do not intend to collect and we do not intend to use voluntarily personal data of subjects under the age of sixteen (16), or below any other limit imposed by the legislation in force in your country of residence. We therefore ask you to refrain from providing us with any personal data if you have not reached the age of 16 or have not reached the age of majority in your country of residence.

  • 3.How do we use your personal data?

    Whenever we acquire and process your personal data, this will be done strictly in accordance with the principles of lawfulness as stipulated by the regulations. Your personal data will be processed based on the following principles of lawful processing:


    3.1. CONSENT, according to Article 6.1 (a) of the Regulation, for the purpose of conducting marketing activities, both through automated tools (SMS, MMS, messaging platforms, email, push notifications) and traditional channels (postal mail, telephone calls with operators). Marketing activities may include sending newsletters, promotions, discounts, commercial information, and other dedicated services, via postal mail, calls with operators, direct sales, email, prerecorded calls, social or messaging platforms, and SMS/MMS. In this context, we may also process your personal data to invite you to participate in events and exhibitions, to involve you in market research, or to notify you of special initiatives for Intellidio s.r.l. customers, in the manner and timeframes we deem most effective according to the different initiatives mentioned.


    For more information on how our consent request works When giving consent, you will be asked to check the box for each purpose for which you authorize us to process your personal data:

    (i) if you check the consent box, we will process your personal data for the chosen purpose;

    (ii) if you do not check the consent box, the existing situation will remain unchanged, i.e.,

    - if you have previously given us your consent, it will remain valid until you revoke it or until its "expiration";

    - if you have not previously given us your consent, we will continue NOT to use your personal data for that purpose.

    We remind you that, at any time, you can revoke previously given consents, following the instructions indicated later in this privacy statement.


    3.2. LEGAL OBLIGATIONS, according to Article 6.1 (c) of the Regulation, to comply with the binding legal provisions to which the Company is subject, including in fiscal and administrative areas;


    3.3. LEGITIMATE INTEREST, according to Article 6.1 (f) of the Regulation, for the pursuit, under the conditions and within the limits of the law, of a legitimate interest of ours or third parties, such as the prevention of fraud, the improvement of management processes, the exercise and defense of a right, the organizational and strategic optimization of the Company.

  • 4.How do we protect your personal data?

    The processing will be carried out with the aid of electronic, paper, and computer tools; this processing will adhere to the principles of fairness, legality, transparency, and the protection of your rights and privacy. In particular, the processing of your data, even for profiling purposes, may take place through automated processes, such as by comparing and analyzing your purchase choices (types, quantities, frequency, etc.) over a certain period and/or season, and through the analysis of the type and number of your requests for product information over a predetermined time frame.

    The data will be processed in such a way as to minimize the risks of destruction, loss, unauthorized access, or treatment that is not allowed or not in accordance with the purposes of the collection.

  • 5.How and with whom do we share your personal data?

    Your personal data will not be subject to dissemination or sale. To the extent permitted by law, your personal data may be accessible, depending on each processing purpose, to:

    (i) our service providers (service providers), including other companies of the Intellidio s.r.l. group, who perform technical or organizational activities on our behalf;

    (ii) third parties in the case of reorganization, merger, sale, joint venture, transfer, or assignment of our business or a part of it (also in connection with bankruptcy or similar proceedings);

    (iii) public authorities, in response to formal and lawful requests from them or in the execution of regulatory obligations;

    (iv) persons authorized by the Company to process personal data necessary to carry out activities strictly related to the provision of services, who have committed to confidentiality or have an appropriate legal obligation of confidentiality (e.g., employees of the Company).

  • 6.Where do we transfer your personal data?

    Should it become necessary to transfer your personal data outside of the European Economic Area (EEA), to companies of Intellidio s.r.l. and/or to third parties performing technical and organizational tasks on our behalf, consistent with the purposes for which your data was collected and processed, this will only occur if an equivalent level of personal data protection to that of the EU can be guaranteed.

    We ensure that your personal data can be transferred to a country outside the EEA only if at least one of the tools recognized by the Regulation as capable of ensuring an adequate level of protection of the transferred personal data is adopted, namely:

    i. Adequacy Decisions adopted by the European Commission under Article 45 of the Regulation;

    ii. specific Standard Contractual Clauses (EU Model Clauses), approved by the European Commission, to ensure that the level of protection of personal data processed by our partners outside the EEA is equivalent to that guaranteed within the European Economic Area.


    Furthermore, we commit to carrying out, according to the law, every preventive risk assessment related to the transfer of personal data, adopting, if necessary, additional security measures supplementary to the protections already guaranteed by the aforementioned transfer tools. For further information on the guarantees for the protection of personal data in case of transfer to countries outside the European Economic Area, you can contact our Data Protection Officer (DPO) using the contact details indicated in Section 9 "HOW TO CONTACT US?" of the privacy statement.

  • 7.How long do we keep your personal data?

    Your personal data will be processed by the Company for varying periods of time based on the different processing purposes; in any case, only for the period strictly necessary to achieve the purposes for which the data was collected and processed. For the processing purposes indicated below, the processing and retention of your personal data will be as follows:


    7.1. Processing purposes based on "CONSENT", as per paragraph 3.1 of this privacy statement:

    (i) Marketing activities: until the revocation of consent;

    (ii) Profiling activities: 12 months from the date of your consent.


    7.2. Processing purposes based on "LEGAL OBLIGATIONS", as per paragraph 3.2 of this privacy statement: the retention of your personal data may be further extended, compared to the above-mentioned timelines, if the retention of your personal data is required by binding legal norms, within the time limits set by these norms.


    7.3. Processing purposes based on "LEGITIMATE INTEREST", as per paragraph 3.3 of this privacy statement: if the processing activities are conducted based on a legitimate interest, ours or of third parties, the retention of your personal data will be limited to the time strictly necessary to achieve the legitimate interest pursued each time. If the legitimate interest pursued resides in the exercise and defense of our right in court, the retention of your personal data may extend until the final judgment.

  • 8.What are your rights recognized by privacy legislation?

    We remind you that at any time you have the right to know which of your personal data we hold and its ongoing processing, to request its update or rectification, and, where provided by current legislation, to obtain its deletion, limitation of processing, or to oppose its processing. If desired, you can also receive your personal data in electronic format for transfer to a third party indicated by you.

    At any time, by contacting our Data Protection Officer (DPO) through the details in Section 9 "HOW TO CONTACT US?" of the privacy statement, you can exercise the rights recognized by the Regulation, with reference to the specific processing we perform:


    8.1. Request to access your personal data and receive information about the purposes of processing, categories of processed data, recipients or categories of recipients to whom your personal data may be communicated, expected retention period, application or not of profiling mechanisms and automated decision-making processes;


    8.2. Request to rectify your personal data, allowing you to correct or complete data about you, although in some cases a prior verification of the accuracy of the new data you provided may be necessary;


    8.3. Request to delete your personal data, allowing you to request the deletion or removal of your personal data if there are no valid reasons for continuing the processing. You also have the right to request deletion or removal of your personal data if you have exercised the right to object to processing and there are no other legal bases that allow us to maintain it, or if we have processed your personal data in violation of law or if we are required to delete your personal data to comply with a specific legal provision. We note that any deletion requests may not be met or may only be partially met; this may be due to, for example, legal, judicial, or fiscal constraints, independent of us, that prevent the total or partial deletion of your personal data. The reasons behind our total or partial inability to comply with your request will be promptly communicated to you;


    8.4. Request to limit the processing of personal data, allowing you to request the suspension of processing of your personal data in the following cases:

    (i) if you ask us to determine the accuracy of your data.

    (ii) if you want your data not to be deleted, even though our use of the data is in violation of a rule.

    (iii) if you want your data to be retained even when there are no longer reasons for us to retain it, as you intend to ascertain, exercise or defend a legally protected right.

    (iv) if you have objected to the use of your data but these are necessary for us to ascertain the existence of legal grounds for their use.


    8.5. Request to object to the processing of your personal data, allowing you to obtain the cessation of processing of your personal data in relation to the purpose(s) you indicated. We note that our acceptance of your request for opposition may or may not be based on the assumption of legality of the processing itself;


    8.6. Request for portability of your personal data, providing you or a third party indicated by you with your personal data in a structured, commonly used, and machine-readable format. This will be done, if technically feasible, only for personal data whose processing is carried out by automated means and if the processing is based on consent or the execution of a contract;


    8.7. Revocation of consent, if the processing is carried out against your explicit consent, we will comply with your request for revocation within the times provided by the Regulation, ceasing the processing in question. Regarding the revocation of consent to the processing of your personal data for marketing and/or profiling purposes, notwithstanding the possibility of exercising this right by writing to the email address privacy@sinotix.net, we note that in every communication we send, via email or SMS, of a promotional nature, there is a functionality through which you can autonomously:

    (i) proceed to block one or more of the communication channels we use to contact you;

    (ii) revoke consent to the processing of your data for marketing purposes. In this case, all our advertising and/or promotional communications will cease and any active newsletter service will be automatically deactivated;

    (iii) revoke consent for profiling purposes. Also, in each of our newsletters, there is a functionality through which you can unsubscribe from the newsletter service.


    8.8. Refusal to be subject to automated decision-making, allowing you not to be subjected to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or that similarly significantly affects you. If the processing is carried out based on a legitimate interest, ours or third parties', we reserve the right to evaluate the reasons for your request. If the reasons behind the processing legitimately prevail over your interests, rights, and freedoms, or if it is necessary for us to process such data in order to initiate, carry out legal actions or defend ourselves in court, we will be forced to not accept your request, explaining the reasons for the denial.


    Finally, you may at any time decide to file a complaint with the Supervisory Authority or take legal action in case of violation of data protection regulations or if you believe that one or more of your rights have been violated. You will not be discriminated against for exercising one or more of the rights granted by the regulations, nor will such exercise have repercussions on any ongoing relationship with the Company

  • 9.How to contact us?

    You can exercise the aforementioned rights at any time by writing to our Data Protection Officer (DPO) at the following address:

    Email: privacy@sinotix.net

    Mail: Data Protection Officer - Intellidio s.r.l., Via Cesare Balbo n.2, Vercelli (VC) - Italy (EU).

    When exercising the aforementioned rights, we reserve the right to ask you, in the manner we deem most appropriate, for specific information to help us confirm your identity, to ensure that you alone have access to your personal data and that they are not disclosed to unauthorized third parties.


    We commit to responding to and following up on your request, if founded, within one month of receiving the request to exercise one or more rights. Occasionally, always respecting the terms allowed by the law, we may take more time if the request is particularly complex or if you have submitted several requests. In such cases, we will make it our priority to inform you, keeping you updated.


    The exercise of your rights is completely free of charge. However, if your requests are manifestly unfounded or excessive, particularly because of their repetitive nature, we reserve the right to:

    Request a reasonable fee for expenses, based on the administrative costs incurred to provide you with the information or communication or to take the action requested;

    Refuse to comply with your request.

    Furthermore, you can contact the DPO for additional information or clarifications or to be informed about the individuals authorized to access your personal data.

  • 10. Modification and Update of the Privacy Statement

    From time to time, we may make changes to this privacy statement, for example, to comply with new requirements imposed by applicable legislation, or to meet technical requirements, or in response to new services provided by the Site or Intellidio s.r.l..

    Therefore, we invite you to visit this page periodically. Please refer to the "LAST UPDATE" indication at the top of this privacy statement.

    We may also need to contact you to obtain your consent to continue using the services, if this is necessary due to changes in applicable legislation.